AGX Group sprl Avenue Excelsior 10, 1930 Zaventem

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The AGX Group, specialists in the transportation of medical packages; some important points:

  • We listen to the needs of clients, and implement a corresponding logistical structure adapted to them.
  • Maximum respect given to the overall service with the client, throughout the processes of collection, transport and delivery of medical products.
  • Individual training of the team, and delegation of responsibility with regard to maximum respect and our quality code.
  • The use of a ‘Track and Trace’ systems for the delivery of medical packages.
  • Consistent communication, via 24/7 dispatching, with information feedback in real time.

Facts and figures, AGX Group c’est :

  • A team of professionals dedicated to the transport of your medical packages with a safekeeping service 24/7. The AGX Group operates from Zaventem, located in central Belgium, close to all of the primary logistics routes.
  • 80 drivers covering all of our routes every day in order to deliver your medical packages in the best timeframe possible.
  • An average of 4500 medical packages per day across the Benelux.
  • Deliveries to more than 184 hospitals, as well as thousands of dental laboratories and practices.
  • A geo-localisation and tracking system that can be accessed online 24/7.

Operational structure

The structure of the AGX Group :

  • A call centre and medical package receipt centre, operating between 7:30 and 20:00, including a safeguarding service between 20:00 and 7:30, on weekends and national holidays.
  • A storage room where medical packages are collected in the day and delivered, depending on the recipient, during the day or night.
  • Logistical stock areas for medical packages to be distributed over long periods.
  • A distribution model that is based on areas, according to their concentration of hospitals, on the one hand, and the logistics of efficient distribution on the other.
  • Logistical model :
    • Small MEDs with standard service (70x50x50cm).
    • Large MEDs, which are relatively heavy or unusually shaped, available on request.
    • Average-sized vehicles for quick and easy transportation.
    • Fast vehicles for urgent delivery of medical packages.
    • Dispatching centre located in Zaventem, chosen especially for its immediate proximity to the ring road and motorways.